1. Knowledge Base
  2. Support & troubleshooting

I’m having login issues; what should I do?

If you’re having login issues, there are a few things you can try to resolve the problem.

First, make sure that you are using the correct email address and password. Double-check that you are not accidentally mistyping your credentials.

Next, try clearing your browser’s cache and cookies. This can often resolve any technical glitches that may be causing the issue.

If you are unable to remember your password, you can try resetting it by clicking on the “Forgot Password” link on the login page. You will be prompted to enter the email address associated with your account, and a password reset link will be sent to that email address.

If the problem persists, you may want to check that your browser and device are up to date. Outdated software can cause compatibility issues with login. Try updating your browser and device to the latest version.

In addition, you can also try using a different browser or device to access the login page. This will help to determine if the issue is specific to your current setup.

If you’ve tried all these steps and still can’t resolve the issue, please reach out to our support team at support@growthtribe.nl. We will be happy to assist you and help you resolve the login issues.